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Cisco VPN Client v4.9.01.0100 for MacOSX

Przem — Wed, 26 Nov 2008 15:50:12 GMT

Cisco VPN Client v5.0.03.0560 for Windows

Przem — Wed, 26 Nov 2008 15:47:13 GMT

How to configure Microsoft Outlook 2007 with VI Managed Exchange account

viadmin — Thu, 04 Sep 2008 13:29:07 GMT

1)    Go into Start -> Settings -> Control Panel -> Mail and choose Email Accounts
2)    Choose ‘Add new email account’ andSelect Exchange Server
3)    Set EXMBX01.vi.local as the exchangeserver
4)    Set username@domainname.com as yourusername
5)    Click ‘More Settings …’
6)    Under the Security Tab please tick ‘Encryptdata between Microsoft Office and Microsoft Exchange Server'
7)    Under the connection tab tick ‘Connectto my Exchange mailbox using HTTP’ and then click ‘Exchange Proxy Settings’
8)    Under ‘Use this URL to connect to myproxy server for Exchange’ please type: webmail.app.vi.net
9)    Tick ‘Connect using SSL only’ and‘Mutually authenticate the session when connecting with SSL’
10) Under ‘Principal name for proxyserver’ please type: msstd:webmail.app.vi.net
11) Please tick ‘On fast networks, connect usingHTTP first, then connect using TCP/IP’ and ‘On slow networks, connect usingHTTP first, then connect using TCP/IP’
12) Under ‘Proxy authentication settings pleasechoose ‘Basic Authentication’

How to forward messages from my exchange account to an external email address.

Przem — Thu, 05 Jun 2008 10:35:10 GMT

In order to create forwarding from your exchange account to an external one you need to do the following:

1. Log in to your VI Office Portal http://portal.app.vi.net

2. Click your User Space i.e. ExchangeUnlimitedPlan

3. To enter your Hosted Organization, click Hosted Organization in Hosting Space Menu located on top left of your screen.

4. To configure your Organization click your Organization Name i.e. vipc01

5. Click Contacts.

6. Click 'Create New Contact'.

7. Type in the Display Name and the external email address where you would like your emails to be forwarded.

8. Click 'Save Changes'

9. Go to Mailboxes and choose the user for who you would like to set up the forwarding.

10. Click 'Mail Flow Settings'.

11. Tick on 'Enable Forwarding' and click the address book icon next to 'Forward To:' to choose the external contact email.

12. Choose the email address to which you would like to forward the emails.

13. If you would like to also keep the messages in your exchange mailbox, tick on 'Deliver messages to both forwarding address and mailbox' and click 'Save'

Outlook data file locations

Przem — Thu, 22 May 2008 15:41:36 GMT

Note: It is important to back up e-mail files on a regular basis. Here is some backup information that may be helpful to you.

Microsoft Outlook provides a Personal Folders Backup download. It backs up Outlook 2003 .pst files, which store everything for Outlook.

Microsoft Outlook 2003 may contain the following data store and configuration files that need to be backed up. Some of these files might be hidden folders.

To view hidden files and folders:
Click Start, and then click My Computer.
From the Tools menu, click Folder Options, click the View tab, and then click the Show hidden files and folder option.

For Windows 2000/XP:

Double-click My Computer on your desktop.
From the Tools menu, click Folder Options, click the View tab, and then click the Show hidden files and folder option.

Note: Your Outlook configuration may not include all of the following files. Some files are created only when you customize Outlook features.

File Drives

Outlook data files (.pst) drive:\Documents and Settings\\Local Settings\Application Data\Microsoft\Outlook

Offline Folders file (.ost) drive:\Documents and Settings\\Local Settings\Application Data\Microsoft\Outlook

Personal Address Book (.pab) drive:\Documents and Settings\\Local Settings\Application Data\Microsoft\Outlook

Offline Address Books (.oab) drive:\Documents and Settings\\Local Settings\Application Data\Microsoft\Outlook

Command bar and menu customizations (.dat) drive:\Documents and Settings\\Application Data\Microsoft\Outlook

Navigation Pane settings (.xml): This file includes Shortcuts, Calendar, and Contact links. drive:\Documents and Settings\\Application Data\Microsoft\Outlook\Outlook.xml

Registered Microsoft Exchange extensions (.dat) drive:\Documents and Settings\\Local Settings\Application Data\Microsoft\Outlook

Outlook contacts nicknames (.nk2) drive:\Documents and Settings\\Application Data\Microsoft\Outlook

Rules (.rwz) drive:\Documents and Settings\\Application Data\Microsoft\Outlook

Note: If you upgraded from a version of Outlook prior to Outlook 2002, you may have a .rwz file on your computer hard disk drive. The file is no longer needed and the rules information is now kept on the server for Microsoft Exchange e-mail accounts, and within the personal folders file (.pst) for POP3 and IMAP e-mail accounts. You can delete the file.

Rules import or export (.rwz): If you use the rules import or export feature, the default location for .rwz files is:
drive:\Documents and Settings\\My Documents.

Print styles (Outlprnt with no extension) drive:\Documents and Settings\\Application Data\Microsoft\Outlook

Signatures (.rtf, .txt, .htm) drive:\Documents and Settings\\Application Data\Microsoft\Signatures

Stationary (.htm) drive:\Documents and Settings\\Application Data\Microsoft\Stationary

Custom forms drive:\Documents and Settings\\Local Settings\Application Data\Microsoft\Forms

Dictionary (.dic) drive:\Documents and Settings\\Application Data\Microsoft\Proof

Templates (.oft) drive:\Documents and Settings\\Application Data\Microsoft\Templates

Send/Receive settings (.srs) drive:\Documents and Settings\\Application Data\Microsoft\Outlook

Message (.msg, .htm, .rtf) drive:\Documents and Settings\\My Documents

What are limitations of my Exchange account?

Przem — Thu, 22 May 2008 15:29:21 GMT

The following are the limitations of the MX accounts:

* Each mailbox is allocated 1GB (unless otherwise agreed).
* You may have 1 Organization per account.
* You may have unlimited number of domains 'registered' on your account.
* You may have unlimited number of Distribution Lists.
* You may have unlimited number of Contacts.
* You may have unlimited number of Public Folders
* The maximum allowable number of recipients per email is 200. Please note that this is the maximum number of total recipients, e.g, if you have 200 people on a Distribution List, you will only be able to mail to THAT Distribution List.
* The maximum size of incoming and outgoing email is 50 MB [51200 KB]

How do I start receiving email to Exchange with my own domain name?

Przem — Thu, 22 May 2008 14:09:40 GMT

Note: In order to take advantage of the below instructions you must already have your own domain name registered through a domain registrar. If you haven't purchased a domain name yet, please contact your account manager.

To start receiving email on your new Exchange account you will need to perform the below steps depending on the desired DNS configuration.

Add domain to VI Office Portal

First of all you will need to add your domain to your Exchange account. Please login to VI Office Portal at http://portal.app.vi.net, navigate to "Your Hosting Space > Hosted Organization > Your Organization Name > Domain Names" page, hit "Add New Domain", type the desired domain name, and hit "Add Domain".

Configure DNS

You have several options of your DNS configuration (see below).

Note: Due to distributed nature of DNS, any changes made to DNS information may take from several hours up to several days to propagate accross the Internet.

Option #1 - Make Virtual Internet the authoritative Name Server for your domain
Prior to repointing your NS records to our servers you will have to provide us with you current zone file or a full list of records for that domain. Next, contact the registrar through which you purchased this domain and point your Name Server records, commonly referred to as NS records, to VI Name Servers. The VI NS servers are ns4.vi.net AND ns5.vi.net. Doing this will allow you to manage the domain records for this domain from your VI Enterprise Control Panel at https://controlpanel.vi.net.

Option #2 - Make Virtual Internet responsible only for email for your domain
If you do not want Intermedia to host your domain name, but you do want them to be responsible for all of the email on your domain, then you will need to add/change your Mail Exchanger (MX) record on your current Name Servers to point to Exchange. The exact server names to point your MX are mxhost-1.app.vi.net AND mxhost-2.app.vi.net.

How do I start receiving email on my new Exchange account?

Przem — Thu, 22 May 2008 13:49:31 GMT

Your Exchange account comes with a pre-installed domain that looks like accountname.virtualmail.co.uk. It is a free domain that we provide for you as a courtesy in case you do not have your own domain name. Mail Exchanger (MX) records of this domain point to Exchange.

Each mailbox on your account will automatically have an alias set up for the accountname.virtualmail.co.uk domain. So you can start receiving email to your Exchange mailboxes using those email addresses.

If you already own a domain name purchased through a registrar, please refer to our article for steps on how to start receiving mail to Exchange mailboxes with your own domain.

Importing data to Outlook

Przem — Thu, 22 May 2008 13:35:51 GMT

For Outlook 2002(XP) and Outlook 2003/2007

1. On the File menu, click Import and Export.
If the menu item is not available, hover your pointer over the down arrows at the bottom of the menu, and then click Import and Export.
2. Click Import from another program or file, and then click Next.
3. Select Personal Folder File (.pst) , and then click Next.
4. Specify file name you wish to import data from, and then click Next.
5. Select the folder you wish the data to be imported from.
6. Click Finish.

For Outlook 2000

1. On the File menu, click Import and Export.
If the menu item is not available, hover your pointer over the down arrows at the bottom of the menu and then click Import and Export.
2. Click Import from another program or file, and click Next.
3. Select Personal Folder File (.pst) , and then click Next.
4. Specify file name you wish to import data from, and then click Next.
5. Select the folder you wish the data to be imported from.
6. Click Finish.

Exporting data from Outlook

Przem — Thu, 22 May 2008 13:34:11 GMT

For Outlook 2000

1. On the File menu, click Import and Export . If the menu item is not available, hover your pointer over the down arrows at the bottom of the menu and then click Import and Export.
2. Click Export to a file, and then click Next.
3. Select Personal Folder file (.pst), and then click Next.
4. Select the folder you wish to export, and then click Next.
5. In Save exported file as type the name of the file to which you wish the data to be exported.
6. Click Finish.

For Outlook 2002/2003/2007

1. On the File menu, click Import and Export. If the menu item is not available, hover your pointer over the down arrows at the bottom of the menu, and then click Import and Export.
2. Click Export to a file, and then click Next.
3. Select Personal Folder File (.pst), and then click Next.
4. Select the folder you wish to export, and then click Next.
5. Choose file name you wish the data to be exported.
6. Click Finish

Setting Up Your VPN Connection in Microsoft Windows XP

Przem — Wed, 21 May 2008 17:06:45 GMT

1. Go to "Start" -> "Connect To" -> "Show all connections"

2. Click - "Create a new connection" located in "Network Tasks" tab

3. "Next"

4. Choose "Connect to the network at my workplace" and click "Next"

5. Choose "Virtual Private Network connection" and click "Next"

6. Type in how would you like to name the new connection

7. Type in you server's or firewall's IP address as provided by VI Support Team

8. Press "Next"

9. Press "Finish"

10. Go to "Properties"

11. "Networking" tab

12. Select "Internet Protocol" and click "Properties"

13. Click "Advanced"

14. Untick "Use default gateway on remote network"

15. Click four times "OK" and type in your username and password (as supplied by VI Support Team) to start the connection.

Guide to VI Office Control Panel

Przem — Wed, 21 May 2008 12:54:31 GMT

Guide to VI Webmail.

Przem — Wed, 21 May 2008 12:08:36 GMT

VICustomers can now access Virtual Internet POP3 mail over the Internetthrough a webmail system, similar in presentation to Hotmail or Yahoomail. This is available to all customers with POP3 mail utility.

Logging in to VI Webmail

Access can be found at the following URL:

http://webmail.vi.net

Type in your username and password that can be found in your VI Control Panel.

After you log in you should see a screen below.

Configuring Settings and Options

The followings are the common settings and options available under VI Webmail:

a. PERSONAL INFORMATION: Change the name, address, and signature that people see when they read and reply to your email (so-called "identity" under VI webmail and each user can have multiple identities).

Click the icon (Options) from the toolbar at the top of the screen and click the link "Personal Information".

Fill in the name, email address and signature accordingly. When finished editing the identity, click the "Change" button to update your identity. To create a new identity, click the "Create" button.
You can select a folder or to create a new sent-mail folder to keep the emails sent under your selected identity from the "Sent mail folder" list.

b. DELETING AND MOVING MESSAGES: Set preferences for what happens when you move and delete messages.

Click the icon (Options) from the toolbar at the top of the screen and click the link "Deleting and Moving Messages".

It is recommended to unselect the first option "Return to the mailbox listing after deleting, moving, or copying a message" to reduce the number of time reloading the whole mailbox. It would give performance gain for large size mailbox.

And click the second option (as showed below) if you want your mail to be moved to the trash folder on deletion instead of just mark it deleted and keep it your mail folders. Click the "Save Options" button to confirm the option.

At the first time you delete your message, you will be notified that a trash folder has been created successfully. An additional icon (Empty Trash) will be automatically added in the tool bar at the top of the screen and you can click the icon to permanently remove all the messages kept in the trash folder.

c. DISPLAY OPTIONS: Change display options mainly include sorting criteria, sorting direction, message per page in the mailbox view and spelling errors to show per screen.

Click the icon (Options) from the toolbar at the top of the screen and click the link "Display Options". Then modify the options that you wish to make. Click the "Save Options" button to confirm the changes.

d. NEW MAIL: Control when new mail will be checked for, and whether or not to notify you when it arrives.

You can select to refresh your folders at a certain time interval and to display pop-up notification when new mail arrives.

Click the icon (Options) from the toolbar at the top of the screen and click the link "New Mail". Make your selection and click the "Save Options" button to confirm the options made.

e. MESSAGE COMPOSITION: Customize how you send mail and where drafts are saved.

Click the icon (Options) from the toolbar at the top of the screen and click the link "Message Composition". Then modify the options that you wish to make.

It is recommended to click to select the first option "Compose messages in a separate window" as to reduce number of times reloading the whole mailbox for performance gain. However if your computer has installed third-party pop-up blocker which has blocked the VI Webmail pop-up compose window, it is recommended you either change your pop-up blocker setting to allow webmail opening a separate pop-up window, or change to unselect the first option such that compose message page open in the same browser window.

Another setting that you may want to customize is the default charset for sending messages. Basically the default setting is Unicode(UTF-8) which is already capable to handle any kind of language character set. Depending on your usual practice, you may change the default charset (character set) to Simplified Chinese(GB2312), Traditional Chinese(Big-5), Japanese(ISO-2022-JP), Korean (EUC-KR), etc. Anyway you are still free to choose the character set when you compose a new message.

Click the "Save Options" button to confirm the changes. The options available in composing a message include the followings:

f. FILTERS: Create filtering rules to organize your incoming mail, sort them into folders, or delete spam.

Click the icon (Options) from the toolbar at the top of the screen and click the link "Filters". Then modify the options that you wish to make. Click the "Save Options" button to confirm the changes.

Apply Filter Rules:

You can choose to apply filters based on the contents of the message. Messages can be automatically deleted or moved to a specified folder as you wish.

The default setting would let you to process the filters manually, E-mail will only be processed after you click the icon (Apply Filters on INBOX), the second icon at the INBOX title.

If you want VI Webmail automatically filter the E-mail when you login, click to select the option "Apply filters rules upon logging on" and the click "Save Options".

Edit Your Filter Rules:

In the "Filter Settings" window, you can edit the filter rules to be applied by clicking the link "Edit your filter rules" (as shown above). Define the filter rules in the section "Filter Rule" that you wish to set for filtering your incoming messages. When you finish defining the filter rules, click the "Save" button.

Reminded that the filter rules you defined may not be automatically processed, as the default filtering setting is to process the filters manually. If you want VI Webmail automatically filter the E-mail when you login, in the "Filter Settings" window click to select the option "Apply filters rules upon logging on" and the click "Save Options" (as shown above in "Apply Filter Rules").

Edit Your Blacklist:

In the "Filter Settings" window, you can edit the filter rules to be applied by clicking the link "Edit your blacklist" (as showed above). Define the blacklist sender addresses in the section "Blacklist" and the action for the blacklisted messages (either delete them completely or move them to another folder, say trash). When you finish defining the filter rules, click the "Save" button.

There is another way to define your blacklist addresses. In the "Inbox" window (or any Open Folder), you can add a blacklist rule by highlighting the message that you wish to block and click the link "Blacklist" (next to "Delete"). You will then see the following screen with your newly added filter rule included.

Reminded that the blacklist you defined may not be automatically processed, as the default filtering setting is to process the filters manually. If you want VI Webmail automatically filter the E-mail when you login, in the "Filter Settings" window click to select the option "Apply filters rules upon logging on" and the click "Save Options" (as shown above in "Apply Filter Rules").

Edit Your Whitelist:

Before editing your whitelist, it is important to bypass your default spam mail filtering in your Email account at server level. Otherwise your whitelist Email may be filtered out by the filtering setting at the mail server before reaching VI Webmail. Therefore you have to reset "Spam Filters in Your Email Account" to be "No filter".

Afterward there will be no spam filtering for your Email account at server level, then you can re-enable the filtering rule and define the whitelist at the VI Webmail level.

To re-enable filtering rule at VI Webmail level, click "Option"->"Filters"->"Edit your filter rules"->"New Rule". Enter "Spam filtering rule" to be the "Rule Name" and select field to be "Self-Defined Header:", type "X-MailScanner-SpamScore" in the blank field. And then in the "Contains" field, enter "sssss" if you want basic filtering, or enter "s" if you want most aggressive filtering (Specify less 's' imply more aggressive filtering). Then choose action "Deliver to folder" to the folder "Spam" (You have to periodically clean-up the "Spam" folder manually, another way is to deliver to "trash" which is automatically clean-up after you press "Empty trash"). Finally click "Save" to enable this filtering rule.

After doing this you can define your whitelist. In the "Filter Settings" window ("Option"->"Filters") choose "Edit your whitelist". Enter the whitelist sender addresses in the section "Whitelist". When you finish defining the filter rules, click the "Save" button.

Reminded that the whitelist you defined may not be automatically processed, as the default filtering setting is to process the filters manually. If you want VI Webmail automatically filter the E-mail when you login, in the "Filter Settings" window click to select the option "Apply filters rules upon logging on" and then click "Save Options" (as shown above in "Apply Filter Rules").

Reading Messages

You can select a mail folder from the "Open Folder" list at the top right hand corner. Click the folder that you wish to open and the messages contained in the selected folder will be displayed. To read a message, click the "sender" or "subject" link of the message, then the message window will be appear (as shown).

The Email attachments will also appear at the "Part(s)" of the E-mail header. Normally there would be hyperlink at the filename (except for binary attachment with no suitable application to open), so you can directly click the filename or the (download) to get the attachment. In case an Email have multiple attachment files, another way is to click "Download All Attachment (in zip file) " to get all attachments in a zip file.

Composing and Sending Messages

Click the icon (Compose) from the toolbar at the top of the screen to compose a message. A "Message Composition" window will pop up for you to type your message. When you finish composing your message, click the "Send Message" button.

You can use the "Address Book" function to find an email address by clicking the icon (Address Book) when you compose a message. You can locate it by "Name" or "Email Address". From the list of email addresses, you can select an email address and add it into the appropriate "To", "cc" or "bcc" fields.

By default, a copy of the sent message will be saved in your "sent-mail" folder for your future reference.

Saving Draft Messages and Outgoing Messages

If you are composing a message and want to finish it later, you can click the button "Save Draft" in the "Message Composition" window. The draft messages will be saved under a "drafts" folder (this folder will be automatically created at the first time you use the "Save Draft" button). You can retrieve the draft messages from the "Open Folder" list at the top right hand corner.

You can keep a copy of the outgoing messages in a designated folder. Click the icon (Options) from the toolbar at the top of the screen and click the link "Personal Information". Select the "default identity" under which the outgoing messages are sent and click the link "Edit your identities". Tick the checkbox next to "Save sent mail" and select the "Sent mail folder" that you wish to keep the copy of outgoing messages. To confirm the changes, click the button "Change". You can set the folder to keep the outgoing messages for other "identities" as well.

Relying and Forwarding Messages

Click to open a message that you wish to reply. Click the link "Reply" (to the sender only) or "Reply to All" (to the sender and all other recipients). A window similar to that of "Message Composition" will be displayed. When you finish composing your reply, click the "Send Message" button.

Similarly, click the link "Forward" to forward the opened message to others and click the "Send Message" button to send your message.

Sending Attachments

In the bottom section on "Attachments" in the "Message Composition" window, click the "Browse" button to select from the PC directories and double click the file name to select a file. The selected file will be shown in the Attachment window. Click "Attach", and the file name, size and file type will be shown. Click the "Send Message" button to send your message.

In case you wish to remove the attachment before sending your message, tick the box next to the file name and click the link "Remove Selected". The selected files will be removed from the attachment list accordingly.

Checking Spelling

Click "Spell Check" to check the spelling of your message in the "Message Composition" window. Use the "Next" button to go through the following pages until the end. Select the button "Done" when the spell check is done.
Note: this feature is not yet available in the current version.

Deleting and Moving Messages

To delete a mail message, select the message by clicking the checkbox on the left of the message. Then click the link "Delete" (either at the top or bottom of the page), or you can click the link "Purge Delete" to remove messages from your INBOX permanently.

If you have selected the option to move all deleted messages to the "trash" folder instead of just marking them to eb deleted, then your deleted messages will be put in the trash folder. You can click the icon "Empty Trash" to remove the deleted messages from the trash folder.

Selecting and Marking Messages

You can select the messages in a certain folder from the "Select" pull-down list, e.g. if you want to mark all the messages in a folder for deletion, you can click the option "All" and all the messages in the folder will then be selected. You can also mark the messages under different categories from the "Mark as" pull-down list.

For example, you can mark the messages that are important to you by first highlighting a message and then Mark As "Important". Later you may want to select all the important messages you had marked before by using the Select drop-down list. Now, all the messages that you had marked as important will show up with a tick mark in front of the messages.

Moving or Copying Messages

You can move or duplicate a copy of the messages to different folders. To do so, select the message that you wish to move or copy by selecting the checkbox at the left of the message. Then click the link Move/Copy (the same links appear both at the top and at the bottom page of the messages) and select the folder that you wish to move or copy the messages to from the "Messages to" pull-down list.

Managing Mail Folders

You can manage your mail folders by clicking the icon (Folders) from the tool bar at the top of the screen. After clicking the icon, you can see the following screen:

To create a folder, click the "Choose Action" pull-down window and click "Create Folder". A dialogue box will appear. Type the name of the folder to be created. Then click the "OK" button. The new folder will appear in the "Folder Navigation" window and you can also find it from the Open Folder pull-down list.

You can rename or delete the mail folders by clicking the appropriate options under the "Choose Action" pull-down list. All the messages inside the folder will be deleted if you delete a folder.

Setting up Address Books

Address books can help to store email addresses and personal contact details to provide handy reference.

To edit your address book:

Each user has a personal address book. To edit your address book, click the icon (Addressbook) from the toolbar at the top of the screen.

i. Add an address: Click the icon (Add) button. The mandatory fields are "name" and "email address". When you finish inputting the data, click the "Save" button.

ii. Search an address: Click the icon (Search/Advanced Search) to search a saved address. The "Search" function allows search by "Name" or "Email" and the "Advanced Search" function provides more fields for searching. Input the keyword and click the button "Search" to start searching.

iii. Browse the address book: Click the icon (Browse) to browse the contents of your address book.

iv. Import/Export an address book: Click the icon (Import/Export) to import an address book into your address book under VI Webmail or to export your address book saved under VI Webmail to your own disk.

When you finish editing the address book, click the (Mail) icon on top or the browser's "Back" button to go to the INBOX screen.

Setting up a Contact List

To create a contact list,
Note: you must have at least one email address in your address book before you can make a contact list.
(See 16 i. to add an address.)
0) To edit your address book, click the icon (Addressbook) from the toolbar at the top of the screen.
1) Click 'Browse' to see all the email addresses.
2) Check the boxes in front of the e-mail addresses to be added to the list.
3) In the 'Select List' drop down box on the right, select 'New List' .
4) Click the 'Add to' button to add the selected names to the list.
5) Give a name to the contact list.

To send e-mail to a contact list,
1) Click 'Compose' to create an e-mail
2) In the 'To' field, enter the name of the contact list. Press "Tab".
3) All email addresses in the contact list will be shown in the 'To' field.
4) Compose the mail and send.

How to hide the full contact list of email addresses:

Insert the sender's own email address in the "To:" field and put the distribution list name in the "Bcc:" field. This will hide the email address in the distribution list so recipients will not see the whole distribution list.

Setting Up Your E-mail in Microsoft Outlook

Przem — Wed, 21 May 2008 09:51:39 GMT

This tutorial shows you how to set up Microsoft Outlook to work with your e-mail account. This tutorial focuses on setting up Microsoft Outlook 2003, but these settings are similar in other versions of Microsoft Outlook. You can set up previous versions of Microsoft Outlook by using the settings in this tutorial.

To Set Up Your E-mail Account in Microsoft Outlook

1. In Microsoft Outlook, select Tools > E-mail Accounts.

2. On the E-mail Accounts wizard window, select "Add a new e-mail account" and click Next.

3. For your server type, select "POP3" and click Next.

4. On the Internet E-mail Settings (POP3) window, enter your information as follows:

Your Name
Enter your first and last name.
E-mail Address
Enter your e-mail address.
User Name
Enter your e-mail address, again.
Password
Enter the password you set up for your e-mail account.
Incoming mail server (POP3)
Enter pop-1.mail.vi.net for your incoming mail server.
Outgoing mail server (SMTP)
Enter smtp-1.mail.vi.net for your outgoing mail server.

Click "More Settings."

5. On the Internet E-mail Settings window, select the "Outgoing Server" tab.
6. Select "My outgoing server (SMTP) requires authentication."
7. Click OK.

8. Click Next.

9. Click Finish.

Setting Up Your E-mail in MS Outlook Express

Przem — Wed, 21 May 2008 09:51:20 GMT

This tutorial shows you how to set up Microsoft Outlook Express 6 to work with your e-mail account. This tutorial focuses on setting up Microsoft Outlook Express 6, but these settings are similar in other versions of Microsoft Outlook Express. You can set up previous versions of Microsoft Outlook Express by using the settings in this tutorial.
To Set Up Your E-mail Account in Microsoft Outlook Express

1. In Microsoft Outlook Express, from the Tools menu, select Accounts.

2. Go to the Mail tab and from the Add menu, select Mail.

3. In the Display Name field, enter you full name and click Next.

4. In the E-mail address field, enter your email address and click Next.

5. On the E-mail Server Names page, enter your information as follows:

My incoming mail server is a
Select POP3.
Incoming mail (POP3, IMAP or HTTP) server
Type pop-1.mail.vi.net.
Outgoing mail (SMTP) server
Type smtp-1.mail.vi.net.

Click Next.

6. In the Account Name and Password fields, enter your email address and password, and then click Next.

7. On the setup confirmaiton page, click Finish.

8. On the Mail tab, select the account you just created and then click Properties.

9. Go to the Servers tab.

10. Select My server requires authentication, and then click Apply.

11. Click OK.

Your Outlook Express account is now set up. Click Close to close the Internet Accounts window and return to your Outlook Express.

Setting Up Your Email in Microsoft Outlook 2007

Przem — Wed, 21 May 2008 09:50:49 GMT

This tutorial shows you how to set up Microsoft Outlook to work with your email account. You can set up previous versions of Microsoft Outlook using the settings in this tutorial.
To Set Up Your Email Account in Microsoft Outlook 2007

1. Start Microsoft Outlook 2007. When the Startup Wizard displays, click Next.

NOTE: If the Startup Wizard doesn't automatically display, from the Tools menu, select Account Settings, and then click New. In the Add New E-mail Account dialog box, select Microsoft Exchange, POP3, IMAP, or HTTP, then click Next.

2. On the Account Configuration page, select Yes to indicate you want to configure an email account, and then click Next.

3. On the Auto Account Setup page, enter the following:

Your Name
Enter your first and last name.
E-mail Address
Enter your email address.
Password
Enter the password you created for your email account.
Retype Password
Enter your password again.

4. At the bottom of the page, select Manually configure server settings or additional server types, and then click Next.

5. On the Choose E-mail Service page, select Internet E-mail, and then click Next.

6. On the Internet E-mail Settings page, enter your email account information as follows:

Your Name
Enter your first and last name.
E-mail Address
Enter your email address.
Account Type
Select POP3.
Incoming mail server
Type pop-1.mail.vi.net for your incoming mail server.
Outgoing mail server (SMTP)
Type smtp-1.mail.vi.net for your outgoing mail server.
User Name
Enter your email address again.
Password
Enter the password you created for your email account.

7. Select the Remember Password checkbox, and then click More Settings.

8. In the Internet E-mail Settings window, go to the Outgoing Server tab. Check My outgoing server (SMTP) requires authentication and select Use same settings as my incoming mail server.

9. Click Test Account Settings. Microsoft will send itself a message to test your incoming and outgoing capabilities. Once this is complete, click Next.

10. Click Finish.

Anti-spam and Antivirus

Przem — Wed, 21 May 2008 09:49:59 GMT

Anti-Spam

Connection Filtering: Exchange Server 2007 provides an integrated, IP based block-and-allowlist based on sender reputation. Lists are automatically updated as newversions become available. VI can establish additional IPallow-or-deny lists as needed.

Sender and Recipient Filtering: Sender reputation is dynamically analyzed and updated. When the EdgeTransport server spots specific trends from a given domain, it canimpose certain actions to either quarantine or reject incomingmessages. Sender ID is also used to verify that each e-mail messageoriginates from the Internet domain from which it claims to come frombased on the sender's SMTP server IP address. Once a Sender ID recordhas been verified, the results can be cross-referenced to past trafficpatterns and sender reputation, creating an associate weight into thedomain reputation. Finally, recipients are validated, andadministrators have the ability to block messages sent to non-existentuser accounts or internal-only distribution lists

Safe Sender List Aggregation: Via EdgeSync, the Edge Transport server respects Outlook 2003 and Outlook 2007 safe sender lists to help reduce false positives.
Sender ID: Exchange Server 2007 embeds support for Sender ID, an e-mail industryinitiative designed to verify that each e-mail message originates fromthe Internet domain from which it claims to come based on the sender'sSMTP server IP address. Sender ID helps prevent domain spoofing andprotect legitimate senders’ domain names and reputation and helpsrecipients more effectively identify and filter junk e-mail andphishing scams.

Content Filtering: Content is analyzed using the Intelligent Message Filter (IMF),Exchange Server's implementation of Microsoft SmartScreen contentfiltering technology. SmartScreen is based on Microsoft Research'spatented machine-learning technology. Anti-phishing capabilities arealso built-in to the IMF to help detect fraudulent links or spoofeddomains and protect users from these types of online scams. When usedwith Outlook 2007, a phishing warning or block appears in the userinterface. Customers are protected from emerging spam attacks throughthe automatic filter updates for Exchange Server 2007, which arepublished on a frequent basis. Should the administrator requireadditional control, the Edge Transport server enables customization,including the ability to add words or phrases to the filter.

Outlook E-Mail Postmark: Exchange 2007 verifies Outlook E-mail Postmarks attached to messagessent from Outlook 2007. The Outlook E-mail Postmark can reduce falsepositives for messages from legitimate senders that have little to noreputation.

Spam Assessment: In addition to scanning message content, the IMF consolidates guidancefrom Connection, Sender/Recipient, Sender Reputation, Sender IDverification, and Outlook E-mail Postmark validation to apply a SpamConfidence Level (SCL) rating to a given message. Administrators canpreconfigure actions on the message based on this SCL rating. Actionsmay include deliver to the inbox or junk mail folder, deliver to thespam quarantine, or reject outright and no deliver.

Service Resilience: The Edge Transport server role controls the inbound SMTP messagereceipt rate for increased availability. This control, coupled with theability to detect open proxy machines, can aid in preventing denial ofservice attacks. Tar pitting is supported to slow the server responsefor certain SMTP communication patterns, minimizing exposure todirectory harvest attacks.

Anti-spam Stamp: Messages filtered by the Edge Transport server role are stamped withinformation, including why the message was considered spam and whichcombination of filters and reputation services (IP, domain, sender,recipient, content) determined its spam assessment. Administrators mayuse this information in an aggregate way to understand theeffectiveness of filtering across their multilayered approach and tuneappropriately.

Two-Tiered Spam Quarantine: The Exchange Server 2007 environment enables two-tiered spamquarantine. First, administrators have access to a Spam Quarantinehoused in the perimeter network. Using Outlook, administrators canaccess the Spam Quarantine to search for messages, release to therecipient, or reject and delete. Messages with borderline SCL ratings(borderline definition configured by the administrator) may be releasedto the end user's junk mail folder in Outlook, and are converted toplain text for further protection.

Antivirus

Attachment Filtering: To effectively protect against worms delivered via e-mail, theadministrator can strip attachments based on their size, content orfile type. Zip file manifests can be examined as well for offendingfile types.

Edge Protocol Rules: As a reactive defense mechanism, protocol rules provide a layer ofprotection before antivirus signature updates become available.Administrators can filter on known text patterns in malware carriersand drop the connection.

Antivirus Stamp: Messages scanned in the Exchange environment can be assigned anantivirus stamp. This stamp identifies which engine did the scanning,which signature was used, and when the message was last scanned.

What version of Microsoft Exchange does VI use?

Przem — Tue, 20 May 2008 16:11:28 GMT

All of our Microsoft Exchange servers are currently running latest version of Exchange 2007 SP1.

What is the maximum size email attachment that I can send?

Przem — Tue, 20 May 2008 16:06:10 GMT

We limit email attachment sizes within our Hosted Exchange service to 50MB. Many other mail servers limit attachment sizes further, so we generally recommend that email attachments be under 2MB in size.

If you frequently need to send or receive large attachments, then you may want to consider applying for Hosted Sharepoint account with us. Alternatively, there are services on the internet that allow for the sending/receiving of large files. You can find these by doing the following Google search send large email attachments

10 tips on how to help reduce spam

Przem — Tue, 20 May 2008 15:13:37 GMT

Applies to: Microsoft Office Outlook 2007

Follow these guidelines to help lower your risk of receiving junk e-mail.

1. Take advantage of the Junk E-mail Filter in Microsoft Office Outlook 2007. Office Outlook 2007 helps to mitigate the problem of spam by providing the Junk E-mail Filter, which automatically evaluates incoming messages and sends those identified as spam to the Junk E-mail folder.

2. Block pictures in HTML messages that spammers use as Web beacons Office Outlook 2007 has an additional anti-spam feature. By default, this feature blocks automatic picture downloads and other external content in messages if the content is linked to a server. If you open a message that has external content when this feature is turned off, the external content downloads automatically, inadvertently verifying to the server that your e-mail address is a valid one. Your e-mail address can then be sold to a spammer. You can unblock external content for messages that come from sources that you trust. For details, see Block or unblock automatic picture downloads in e-mail messages.

3. Turn off read and delivery receipts and automatic processing of meeting requests Spammers sometimes resort to sending meeting requests and messages that include requests for read and delivery receipts. Responding to such meeting requests and read receipts might help spammers to verify your e-mail address. You can turn off this functionality. However, read and delivery receipts and automatic processing of meeting requests are useful features that you should not be afraid to use within a secure corporate network.

Note Delivery receipts can be turned off only by your e-mail server administrator.

Turn off read receipts
a. On the Tools menu, click Options.
b. Click E-mail Options.
c. Click Tracking Options.
d. Under Use this option to decide how to respond to requests for read receipts. Only applies to Internet Mail accounts, click Never send a response.

Turn off automatically acceptance of meeting requests
a. In Outlook, on the Tools menu, click Options, and then click Calendar Options.
b. Under Advanced options, click Resource Scheduling.
c. Clear the Automatically accept meeting requests and process cancellations check box.

4. Limit the places where you post your e-mail address. Be cautious about posting your e-mail address on public Web sites, such as newsgroups, chat rooms, bulletin boards, and so forth. When visiting public sites, you might want to use an e-mail address that is different from your main e-mail address. Remove your e-mail address from your personal Web site. Whenever you list or link to your e-mail address, you increase your chances of being spammed.

5. Review the privacy policies of Web sites When you sign up for online banking, shopping, or newsletters, review the privacy policy of the site carefully before you reveal your e-mail address or other personal information. Look for a link or section (usually at the bottom of the Web site's home page) called "Privacy Statement," "Privacy Policy," "Terms and Conditions," or "Terms of Use." If the Web site does not explain how your personal information will be used, consider not using the services at that site.

6. Watch out for check boxes that are already selected When you shop online, companies sometimes add a check box that is already selected, which indicates that it is fine with you if the company sells or gives your e-mail address to other businesses (or "third parties"). Clear this check box so that your e-mail address is not shared.

7. Don't reply to spam Never reply to an e-mail message — not even to unsubscribe from a mailing list — unless you know and trust the sender, such as when the e-mail message comes from a service, an online store, or newsletter that you have signed up with. Answering spam just confirms to the spammer that your e-mail address is an active one.

8. If a company uses e-mail messages to ask for personal information, don't respond by sending a message Most legitimate companies will not ask for personal information to be sent in e-mail. Be suspicious if they do. Such a request could be a spoofed e-mail message disguised to look like a legitimate one. This tactic is known as phishing. If the possible spam appears to be sent by a company that you do business with — for example, your credit card company — then call the company to verify that they sent it, but don't use any phone number that is provided in the e-mail. Instead, use a number that you find by using other means, such as directory assistance, a statement, or a bill. If the request is a legitimate one, the company's customer service representative should be able to assist you. The Junk E-mail Filter also includes phishing protection to help identify and disable suspicious messages.

9. Don't contribute to a charity in response to a request sent in e-mail Unfortunately, some spammers prey on your goodwill. If you receive an e-mail appeal from a charity, treat it as spam. If the charity is one that you want to support, locate their telephone number or Web site to find out how you can make a contribution.

10. Don't forward chain e-mail messages Besides increasing overall e-mail volume, by forwarding a chain e-mail message you might be furthering a hoax — and meanwhile, you lose control over who sees your e-mail address.

Web-based Messaging

Przem — Tue, 20 May 2008 14:51:38 GMT

Outlook 2007 Experience: Outlook Web Access, an AJAX application since its first release with Exchange Server 5.5, provides a rich, Outlook like experience in a browser. New features in Outlook Web Access 2007 enable users to:
• Schedule Out of Office messages and send to internal and/or external recipients
• Use the Scheduling Assistant to efficiently book meetings
• Access SharePoint documents without a VPN or tunnel using LinkAccess
• Use WebReady Document Viewing to read attachments in HTML even if the application that created the document is not installed locally
• Access RSS subscriptions
• View content in Managed E-mail Folders
• Retrieve voice mail or fax messages through Unified Messaging integration
• Search the Global Address List
• Edit and manage server-side mailbox rules
• Send and receive S/MIME messages
• Access to Public Folder items

Access Security: Outlook Web Access 2007 security is improved. Two-factor authentication is supported, and administrators can enforce HTML-only document viewing to avoid information being left behind on public kiosks.

Self-Service Support: The Outlook Web Access 2007 Options menu allows users to quickly and easily resolve many of the most common sources of helpdesk calls on their own. OWA users can request a Unified Messaging voice mail PIN reset, issue a remote wipe request to their mobile device should it be lost or stolen, and add senders to their safe or block list all within Outlook Web Access. Service Pack 1 (SP1) includes a confirmation from Exchange when the remote wipe request is successfully completed.

Outlook Web Access Light: Outlook Web Access Light provides a rich Outlook Web Access experience over slow connections and enables many of the new features in Outlook Web Access 2007, including schedulable Out of Office messages (internal and external), Really Simple Syndication (RSS) subscriptions, and Managed E-Mail Folder access.

Search: Exchange Server 2007 mailboxes are fully indexed by default, allowing users to quickly search for information from Outlook Web Access. Re-indexing is significantly faster than Exchange Server 2003, and search spans both content within the e-mail itself and data contained in attachments.

Remote Document Access: LinkAccess: When a user receives a link to a Windows SharePoint Services site or file share while working remotely using Outlook Web Access, Exchange Server 2007 uses LinkAccess to retrieve and display the document, no virtual private network (VPN) or tunnel required.

Remote Document Access: WebReady Document Viewing: Outlook Web Access 2007 can transcode a variety of document types – including Microsoft Word, Microsoft Excel, Microsoft PowerPoint, and PDF files – from their native format into HTML so that they can be viewed in a client browser even if the application that created the document is not installed on the client. This allows users to be productive from almost any machine and keeps viewed documents safe, even on kiosk machines, since HTML documents are purged by Outlook Web Access at logoff or session timeout. Service Pack 1 (SP1) includes support for Microsoft Office 2007 file formats.

Mobile Messaging

Przem — Tue, 20 May 2008 14:49:07 GMT

Search: Information can be quickly found from a mobile device using the search capability of Exchange ActiveSync. When executing a search from a mobile device, both the local device store and the user’s entire Exchange mailbox are queried. Results found through the over-the-air search of the Exchange mailbox can be rapidly retrieved to the device. This capability enables access to information sent or received days, weeks, or even months before, regardless of the storage limitations of the mobile device.

Direct Push: Mobile devices incorporating Exchange ActiveSync maintain a secure connection with Exchange Server 2007, receiving new or updated e-mail, calendar, contacts, and tasks as soon as they arrive on the server. This push method optimizes bandwidth usage while keeping users up-to-date.

Rich Experience on a Breadth of Devices: Users can get a familiar experience on a range of mobile devices without requiring the organization to deploy expensive third-party software or services. The Exchange Server 2007 ActiveSync protocol is licensed for use by Windows Mobile, Nokia, Symbian, Motorola, Sony Ericsson, Palm, and DataViz. Given the breadth of partners, device choice continues to expand.

Device Security and Management: Administrators may choose to enforce policies on devices used in their organizations including requiring PINs of varying length and strength and enforcing a device wipe of data and applications, should the device be lost or stolen. These controls become granular with Exchange Server 2007, allowing per-user policies. Device usage can be tracked and managed centrally within the Exchange Server environment. Service Pack 1 (SP1) includes 28 new policies across device, network, application, and security control.

LinkAccess: When a user receives a link to a Windows SharePoint Services site or file share while using a mobile device, Exchange Server 2007 uses LinkAccess to retrieve and display the document, no VPN or tunnel required.

Calendaring and Out of Office: With Exchange Server 2007, users have many new options when accessing their calendar from a mobile device using Exchange ActiveSync. They can reply to a meeting invitation with a message, forward the invitation to another person, and view acceptance tracking for meeting attendees. Out of Office messages can also be set from the mobile device.

Calendaring

Przem — Tue, 20 May 2008 14:47:00 GMT

Calendar Attendant: The Calendar Attendant reduces scheduling conflicts by limiting calendar items (request, declines, accepts) in the inbox to the latest version. The Calendar Attendant also marks meeting requests as tentative on recipient calendars until users can act on the request and relies on the Exchange Server 2007 free/busy Web service for always up-to-date availability information.

Resource Booking Attendant: The Resource Booking Attendant enables resources, including meeting rooms or other equipment, to be automatically managed. Resources can auto-accept requests when available or decline and provide details explaining the decline. Administrators can set granular policies on resources, including available hours or scheduling permissions.

Scheduling Assistant: The Scheduling Assistant helps users efficiently schedule meetings by providing visual guidance on the best and worst dates and times to meet based on meeting invitees and required resources.

Schedulable Out of Office: Out of Office (OOF) messages can now be scheduled to begin and end on specific dates and times, reducing the likelihood of a user’s out of OOF not being set. A separate out of office message can be sent to external recipients, a capability the administrator can enable or disable. Out of Office messages can also be set or unset from a mobile device.

Business Continuity

Przem — Tue, 20 May 2008 14:43:48 GMT

Cluster Continuous Replication: Availability is increased using replication in an active/passivecluster. Data recorded on the active server node is copied to thepassive server node, enabling a copy of not only server configurationand settings but data as well. Automated failover to the passive server node is transparentto the end user, dramatically reducing the risk of data loss by relyingon logs and queues and providing a less costly and less complexrecovery solution for the administrator.

Fast and Fewer Backups: Backups can be run against the copy of the production database oneither the local server or passive server node, decreasing theperformance impact on production. Continuous Replication also reducesthe frequency of costly, full disk or tape backups currently used fordisaster recovery.

Database Portability: In the case of a complete server failure, an empty dial tone mailboxdatabase can be created on a new server, enabling users to send andreceive e-mail while recovery is underway. A backup of the mailboxdatabase can then be recovered into the dial tone database even thoughthe original database in the backup was created on a different server.

Compliance

Przem — Tue, 20 May 2008 14:40:13 GMT

Transport Rules: Exchange Server 2007 includes a policy engine based on rules thatexecute on Hub Transport servers. With Transport Rules, administratorsand compliance officers can establish and enforce regulatory orcorporate policies on internal or outbound e-mail, voice mail, or fax.For example, using a wizard in the Exchange Management Console or thecommand line in Exchange Management Shell, rules can be written thatwould prohibit communication between members of distinct distributionlists, append a disclaimer to any message being sent externally, or BCCthe compliance officer anytime a specific phrase appears in the subjector content of a message.

Messaging Records Management: Various corporate retention policies exist for e-mail, voice mail, andfax communications. With Managed Folders, a user can organize messagesinto Outlook folders that are provisioned and managed by theadministrator. An automated process scans the inbox and these foldersto retain, expire, or journal communications based on compliancerequirements.

Flexible Journaling: Journaling is flexible in Exchange Server 2007. Journaling can betriggered per database, per distribution list, or per user. Allmessages can be journaled, or just those sent internally or externally.

Multi-Mailbox Search: Using the Microsoft standard search technology, content in ExchangeServer 2007 mailboxes is fully indexed and searchable using a varietyof criteria. If compliance or legal requirements require informationdiscovery, administrators can search across multiple mailboxes withinan organization with a single query, routing the results to a MicrosoftWindows SharePoint Services site, a new or existing local PST file, ormailbox that can be made available via Outlook to HR, complianceofficers, or others.

Archive Integration: Journaled messages can be archived to any SMTP address, including an Exchange mailbox or Windows SharePoint Services site.